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Ús i satisfacció dels usuaris de la difusió estadística de l’Idescat

Ed.: April 2022

This publication presents the results of the work carried out by Idescat in 2021 to analyse Idescat’s services for the dissemination of official statistics and the degree of user satisfaction in using these services.

This document analyses Idescat’s following statistical dissemination services:

1) Website.

  • Web analytics
  • Feedback service

2) Queries on statistical information

3) Certificates

4) Library

  • Face-to-face service
  • Telephone service

5) Suggestions

6) Media service

7) Education sector visits

8) Researcher service

9) Training and activities

  • Training and activities
  • Technical sessions and workshops

The questionnaires for the various services analysed can be viewed in the annexes of this publication (Feedback service, Queries, Library, Courses and seminars) together with the web analytics results for some services.

This publication is the second volume in the “Projects for the proposed Statistical Plan for Catalonia 2023-2028” collection, created to disseminate some of the analyses before producing the proposal. It has been published during the parliamentary processing of the draft bill for the Statistical Plan for Catalonia 2023-2028.

Holdings details from : Idescat
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